Our Programs
Through various programs that promote independence, The Arc Gateway provides job training, residential support, skill development courses, basic education, community involvement activities and more.
Living
Our licensed group homes provide supportive relationships, supervision and encouragement that help people become independent and involved in the community.
Coaching staff helps with household chores, cooking meals, shopping, handling personal finances and teaches social and adaptive skills that are applicable to independent living.
Learning
A post-secondary program that gives students with I/DD the opportunity to go to college, learn new skills, explore careers, prepare for employment and ultimately gain more independence.
This program offers a meaningful daily routine to individuals age 50+ with I/DD, who may be slowing down and ready for retirement.
A fun-filled adult day training program located at Pollak Training Center that provides a safe, educational environment encouraging friendships, laughter, and learning.
Located in South Santa Rosa County, Program participants learn a variety of daily living skills that are necessary in the home and workplace while encouraging community inclusion.
Working
One-on-one job placement and coaching to help people with disabilities find competitive employment with local businesses.
Community based employment connects program participants with employment throughout the community at locations such as the I-10 Welcome Center, the I-10 weigh stations, and Armstrong World Industries.
Not only does this program provide jobs for people with developmental disabilities while providing a valuable service designed to safeguard identities and confidential information, it also has environmental benefits too. Instead of throwing away pounds and pounds of papers, the shredded materials are sold to business partners to be recycled. Shredding services are a part of Pollak Training Center.
Training and employment opportunities for adults with I/DD. Program participants have opportunities to earn an income and develop marketable job skills through the fabrication of plant sleeves, survey stakes and concrete products; or through one of our subcontracting partnerships.
Participants cut, label and package each sample of Armstrong’s commercial and residential ceiling tiles before they are wrapped and shipped nationwide. Samples are sent to architectural firms, interior designers and suppliers all over the world.
The Pollak Training Center (PTC) provides services that focus on helping adults with intellectual and/or developmental disabilities reach their full potential, whether it is in the community or the classroom.
Growing
Through Pearl Nelson therapy services, children improve their motor skills, sensory, self-help, speech and language development; and parents learn ways to support this development at home. Physical, occupational and speech therapies must be prescribed by the child’s primary care provider.
Developmental Instruction Services are provided in the home, childcare setting, in the community or at the Pearl Nelson Center based upon the needs of the child and goals identified in their Individualized Family Support Plan.
Help Me Grow Escambia is a free screening service for children under 8 years old who live in Escambia County. Through a simple-to-use questionnaire, families can measure growth and take the necessary steps to ensure that their child’s developmental needs are being met.
Want to get involved?
Becoming a member or volunteer at The Arc Gateway strengthens our presence as advocates for continued funding and legislation that benefit people with intellectual and developmental disabilities.
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Copyright © 2022 The Arc Gateway. All rights reserved.
The Arc Gateway, Inc. and The Arc Gateway Foundation, Inc., are Florida corporations operating as 501 (c) (3) charitable organizations serving Florida. Both organizations are registered with the Florida Department of Agriculture & Consumer Services. A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE WITHIN THE STATE: 1-800-HELP-FLA (435-7352) or www.FloridaConsumerHelp.com. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. Registration #CH428, #CH13805.
The Arc Gateway, Inc. and The Arc Gateway Foundation, Inc., are Florida corporations operating as 501 (c) (3) charitable organizations serving Florida. Both organizations are registered with the Florida Department of Agriculture & Consumer Services. A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE WITHIN THE STATE: 1-800-HELP-FLA (435-7352) or www.FloridaConsumerHelp.com. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. Registration #CH428, #CH13805.
Dawn VonStein
Pollak Training Center Program Manager
A native of Pensacola, Dawn VonStein graduated from the University of West Florida with a bachelor’s degree in early childhood and elementary education. She began working at The Arc Gateway in 1993 as a support specialist for the Women’s Training Center where she felt she could use her teaching background to help teach daily living skills to the women at the group home. When asked why she has made her career at The Arc Gateway she says it is, “because there are few other places I could work where every day is different, I feel like I’m making a difference in someone’s life, and I am truly loved by those I serve.”
Dondie Roper
PALS Program Director
Dondie is an innovator with more than 15 years’ experience driving results in program management, marketing, and media production. In addition to her studies in Journalism and Communication Arts at the University of West Florida, Dondie has received certification in Nonprofit Management. Dondie is very active in the community serving on board of directors for area nonprofit organizations, secretary/treasurer for UWADA, Loaned Executive with United Way, and volunteer with Special Olympics.
Jennah White
Special Projects Manager
Jennah began her journey with The Arc Gateway in the fall of 2016 as an assistant to Human Resources. During her time with the agency, Jennah has acquired her Bachelor’s Degree in Psychology along with a Certificate in Human Resources both from The University of West Florida. Jennah can be considered a “jack-of-all-trades” thus securing her role as the Special Projects Manager (Office Manager). She also takes an active role in her community as a member of Pensacola Young Professionals.
Níta J Hooks
Senior Adult Program Manager
Níta started working at the Arc Gateway in January 2019 as the Senior Adult Program Manager. She began working in the Developmental Disabilities field in 2015 as a Support Coordinator and has worked as Supportive Living Coach and a QMRP. Níta earned an Associate Degree in Pre-Nursing, a Bachelor of Science in Psychology, and a Master of Education in Mental Health Counseling. She also worked as a Licensed Clinical Mental Therapist in Mississippi with all populations. “It is a joy to get up each morning, come into the program and work with such a wonderful group of people who keep me on my toes. I wouldn’t trade this job for anything in the world.”
Amanda Holtzhower
Human Resources Manager
Bio
Rebecca Baron
Residential & Community Service Director
Rebecca is a Pensacola native who graduated from the University of West Florida with a degree in Early Childhood and Elementary Education. She has been a part of The Arc Gateway team for over 2 decades, starting her career with us in 1997. Rebecca’s first position with The Arc Gateway was a Support Specialist in the Pal/Ace program. From that role she became a Group Home Manager with one of our female group homes, then moved into her current position as Director of Residential and Community services. “I love making a difference in the lives of people we serve and assisting them to achieve their goals and gain skills toward independence.”
MaryAnn Bickerstaff
Children’s Services Director
MaryAnn Bickerstaff began her career at The Arc Gateway in 1986 as an Infant Toddler Developmental Specialist soon after completing an internship with the Pearl Nelson Center’s Early Intervention and Preschool programs at the completion of her Bachelor’s Degree in Special Education at the University of West Florida. After working in this role for four years, MaryAnn became the Early Intervention Coordinator and in 1990 assumed the position as Children’s Services Director. During this time, she is proud of the program’s growth and diversity in funding, including grants and fundraising activities, but she is most proud of the impact her team is making in the lives of children every day. MaryAnn is very engaged with community partners and serves on the Board of the Early Learning Coalition and the Operational Support Team of Achieve Escambia among others. MaryAnn is a proud to be a native of Pensacola.
Stephen Rampersad
Chief Advancement Officer
Stephen Rampersad lives in Pace, Florida, with his beloved wife and two sons. He’s deeply involved in community advocacy, but cherishes the role of fatherhood above all else. Stephen’s commitment to community engagement shines through various roles such as Chief Advancement Officer at The Arc Gateway, Board President of Hope Above Fear, and Ambassador for the Greater Pensacola Chamber of Commerce. When he’s not busy with his professional responsibilities, Stephen enjoys spending quality time with his family and finding peace in the tranquility of fishing. He values life’s simple pleasures and approaches each day with gratitude.
Lea Farrington
Chief Financial Officer
Lea joined The Arc Gateway in 2021, bringing with her over 18 years of experience in finance and accounting. Lea earned her Bachelor’s degrees in accounting, finance and management at the University of Mobile in Alabama and a Master’s in Business Administration at the University of West Florida. Lea is also a Certified Public Accountant in the state of Florida. For several years, she has worked in the nonprofit industry, both domestically and internationally. As a Pensacola native, Lea is passionate about meeting the needs of the Northwest Florida community. In her spare time, she enjoys hanging out with her family and living up to her “boymom” title.
Cathy Lauterbach
Chief Operating Officer
Cathy Lauterbach has shared her talent with The Arc Gateway for over two decades. A California native, Cathy obtained a bachelor’s degree in management from St. Mary’s College in Moraga, California. She began her employment with the agency in 1995 as an employment specialist. From that role, she became the program manager at the Pollak Training Center before moving into the position as director of Residential and Community Services, and now her position as COO overseeing adult programs at The Arc Gateway.
Melissa Rogers
Chief Executive Officer
Missy has been working in the field of developmental disabilities since 1997. Throughout her career she has performed in a variety of roles including direct care, case management, fundraising and administration. Her extensive knowledge base and experience allows her a unique perspective and understanding of issues facing the disabled community. Missy’s passion and dedication can be felt in her decision-making process as she always puts the best interests of those being served by the agency first. In her spare time, she can be seen acting with a local dinner theater acting troupe. Missy holds a Bachelor’s Degree in Psychology from Elon University in North Carolina and is originally from Virginia.